Welcome to Genius Growth!
We value your business and strive to deliver exceptional service. Please read our Refund and Cancellation Policy carefully to understand your rights and responsibilities as a user of Genius Growth.
1. Subscription Plans
Genius Growth offers various subscription plans, including monthly and annual options.These plans are billed in advance and are non-refundable, except as provided in this policy.
2. Free Trial Period
If offered, a free trial period allows you to experience Genius Growth without charge.Upon the trial's expiration, your chosen subscription plan will commence, and your account will be billed accordingly.
3. Cancellation Policy
- Monthly Subscriptions: You may cancel your monthly subscription at any time.However, the cancellation will take effect at the end of your current billing cycle, and you will not be refunded for any portion of the subscription fee.
- Annual Subscriptions: Cancellations of annual subscriptions are not eligible for are fund. You will continue to have access to Genius Growth until the end of your annual billing cycle.
- Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel it. You will receive a reminder before any renewal.
4. Refund Policy
- General Policy: Except as required by law, paid subscription fees are non-refundable.
- Exceptional Circumstances: Refunds may be granted in exceptional circumstances at the discretion of Genius Growth. To apply for a refund, contact our support team with a detailed explanation of your situation.
5. Account DeactivationIn case of account deactivation
- By User: If you choose to deactivate your account, any remaining time on your subscription will not be refunded.
- By Genius Growth: We reserve the right to suspend or terminate your account for non-compliance with our terms of service. In such cases, a refund is not guaranteed and will be at our discretion.
6. Pricing Changes
Genius Growth reserves the right to modify subscription fees or introduce new charges at any time, upon reasonable notice posted in advance on our website or sent via email.
7. Contact Information
For any questions or concerns regarding your subscription, please contact our support team at reach@geniusgrowth.co